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Senior Key Account Manager (Influencer Agency - ITTIFY)

We’re looking for a strong Senior Key Account Manager to step into a leadership role — not just to manage key clients, but to act as the right-hand to the management team. This person will be the glue across teams, ensuring day-to-day operations run smoothly, the team is supported, and always moving toward growth.

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You’ll lead with empathy, drive innovation, and play a key role in expanding our business and revenue streams. If you’re someone who thrives on both execution and big-picture thinking, this role is for you.

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Job Description

🔹 Agency Leadership & Team Support

  • Act as the agency lead to support the overall operation team

  • Work closely with the manager to monitor team performance, workload, and welfare

  • Identify areas for process improvement and support day-to-day issue resolution

  • Mentor junior team members and help build a positive, collaborative team culture


🔹 Client & Campaign Management

  • Maintain and grow strong client relationships, acting as a trusted advisor

  • Oversee end-to-end campaign execution and ensure timelines, quality, and KPIs are met

  • Provide strategic input and creative recommendations to drive better results

  • Analyze campaign data and create performance reports with actionable insights

 

🔹 Innovation & Business Expansion

  • Bring fresh ideas to the table – new campaign formats, influencer strategies, platforms, and revenue opportunities

  • Proactively identify ways to add value to clients and grow existing accounts

  • Keep a pulse on market and platform trends to keep the agency ahead of the curve

 

🔹 Performance & Internal Alignment

  • Collaborate with internal stakeholders (Talent Managers, Sales, Ops) to ensure number alignment

  • Help track team and client performance metrics, using data to recommend improvements

  • Assist in quarterly reviews and internal business planning

Job Requirements

  • 3-5 years of experience in account management, influencer marketing, or digital agency

  • Strong leadership, communication, and problem-solving skills

  • Previous experience leading a small team or being a team lead

  • Familiarity with TikTok, IG, YouTube, XHS, and other social platforms

  • Ability to propose new solutions to improve revenue or internal efficiency

Interested in this role?

Drop us your resume at careers@imediaasia.co

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